“GLC’s Total Care Support has eliminated the need of having to wait for an IT person to come to our office to correct any problems.  I recently had a problem with installing a software package so I called GLC.  They resolved the problem the same day.  The response time is very timely and each of my users has the ability to complete and track their own support tickets.”

Scott Radcliff
CEO, Home Instead Senior Care

“GLC’s Total Care Support provides us with competent professional network management allowing us to concentrate on our core competencies.  The ticketing system and the help desk both provide quick and effective resolution to issues as they occur.  Shortly after signing on with this service we experienced severe problems after a storm and power outage.  GLC responded rapidly and effectively managing both outside vendors and internal resources onsite and remotely until we were 100% up and running.” 

Dave Chervenak
CFO, Vexor Technologies 

“We receive great service and we have reduced our IT budget by outsourcing to GLC.  I have pared my time spent in IT significantly, which is critical in my role as CFO.  I can be responsible for the IT discipline and operations in our company without being the “expert”.  Having the 24/7 monitoring and alert system is critical when your business, like ours, depends on technology and IT infrastructure to serve our clients.  We are not carrying the benefits/tax loaded compensation costs of employees, yet we are completely solid in our network administration infrastructure, and security. “

Bill Chorba
CFO, CPI-HR

“GLC’s Total Care Support gives us availability of trained technicians daily.  They analyze and fix problems remotely and when they recently did a great job installing a new server, and made sure they minimized down time during the conversion.  They provide monthly reports that are very informative and the account manager does a good job of inquiring about level of service.”

Tony Fishietto
Owner, Landmark Lawn & Supply

“We had numerous issues related to keeping our systems running properly and were not receiving resolution to our issues and requests in an efficient and timely manner.  GLC’s Total Care Support was what we needed.  With remote monitoring, GLC troubleshoots and resolves issues at any time.  We have greater system availability and peace of mind knowing we have solid IT support behind us and available when we need it.  They provide us with top-notch service!” 

Maria Pizzino
Technology Consultant, Carney, Gluntz & Associates, LLC