When the register goes down, sales stop!! We know that your Point-of-Sale register is a critical part of your Retail process.

Looking for ways to save money in your operating costs? Worried about the cost of support for your IBM or NCR POS system ? Whether it’s your POS System, receipt printer, customer display, Dynakey or cash drawer, GLC can handle it all.

Great Lakes Computer ensures peace of mind with IBM and NCR POS System uptime through our specialized on-site repair services. We fix the problem the first-time and avoid costly interruptions to your business. We carry on-site spares to secure a quick and cost-effective response to your POS System repair need.

We guarantee that we’ll respond to your service call within the hour! Put us to the test!

Call us at 1-800-899-4522 or email us at sales@grlakes.com

POS Systems Maintenance

Our POS Systems maintenance plan offers coverage for the following systems:

• IBM SurePOS series, 700 / 500 / 300 series, 4800 / 4694 product lines
• NCR RealPOS Series, 7452 / 7845 series
• Panasonic, PAR, Javelin and other POS brands.
• A range of services to cover any device, from IBM SurePoint touch screen to NCR POS Dynakeys.
• Professional technicians.
• Excellent response times.
• Advanced onsite services including optional equipment spares, ensuring that your store automation infrastructure stays at peak performance.

Servicing businesses such as pharmacies, groceries, apparel, auto parts and more, Great Lakes Computer is well experienced at your retail need for uptime. We can also maintain and repair hand-held scanners such as Symbol, Intermec and others.

Response Times for POS System Maintenance

Great Lakes Computers offers a variety of response times to suit your budget and business uptime needs.

PRIORITY 1 – TOP PRIORITY 24 X 7 coverage - (2 hour response // 4 hour repair)

PRIORITY 2 – HIGH PRIORITY 24 X 7 coverage – (4 hour response // 8 hour repair)

PRIORITY 3 - STANDARD Monday thru Friday (8X5 coverage) – (8 hour response // 24 hour repair)

PRIORITY 4 – LOW Monday thru Friday (8X5 coverage) – (24 hour response // 48 hour repair)

If you need EXTRA coverage, but don’t want need to pay for the 24 x 7 support option. We have special “Extended Hours” coverage code tailored for the Retail Marketplace. 7 days / weeks - 13 hours per day