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Customer Satisfaction Survey

As a valued customer our goal is to provide you with the highest quality of service. These confidential surveys allow GLC to gage the effectiveness of its customer service against the companies high standards. Through this system we can maintain the quality of service that our customers have come to expect.


Customer  

Work Order / Date of Service  

Please rate the attitude and courtesy of our service line  

Please rate the response to your call - within 30 minutes  

Please rate the technicians arrival time  

Please rate the way the explanation of the problem was communicated  

Please rate the overall quality of your service today  

Please rate the technicians professional attitude / appearance  

Was the problem resolved to your satisfaction?  

Any other comments or feedback- Ways we can better support your account in the future?